Wellness for every body




The natural thermal waters (source thermale) from Whangapipiro - waters that make Rotorua world-famous. 

Bathing in hot mineral water for health benefits and relaxation has been practiced for centuries.

Our water takes 100 years from fresh rainfall to percolate through the geothermal substrata rich in minerals.

It is alkaline and sulphurous, renowned for its softening effects on the skin and its relaxing properties. There are two Rachel Pools; the hotter one is at 40°C (104°F), while the tepid one is kept at 35°C (95°F).
This allows a longer bathing time as it avoids over heating the body.
Some of the benefits of the Rachel Pools are:

  • Increases circulation and flexibility
  • Reduction of aches and pains
  • Stress reduction and relaxation
  • May aid skin conditions such as eczema

* Children must be 8 years of age and accompanied by an adult up to 16.
** All pools are public. Towels and swimwear and locker are available for hire.

HOT Rachel Pool Opens:  Monday to Friday at 7.00 am and Saturday/Sunday at 9.00 am

TEPID Rachel Pool Opens:  Approximately 11 am every day



$39 for a concession pass (unlimited use for 4 weeks).

(Prices from August 1 2018)


P: 07 343 1665 or 0800 734772
E: spaservices@qehealth.co.nz

Monday to Friday 9am – 7.30pm
Saturday and Sunday 9am – 5.30 pm
* Last appointment one hour before closing and Rachel Pools close 15 minutes prior to Spa closing.